Privacy and Data Protection

PRIVACY AND DATA PROTECTION

At Pebbels and Tales LDA, we understand that the use of your personal data requires your trust. We are bound by the strictest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.

This privacy and personal data protection policy is designed to help you understand the practices and conditions under which Pebbels anda Tales collects, uses and stores your personal data.

As technology and personal data protection laws and regulations are constantly evolving, this Policy may be updated from time to time. By accessing or using the Website, you agree to this Privacy Policy. If for any reason you do not agree to our terms and conditions and wish to delete your account, you may do so by the methods explained below.

This policy applies to information we collect:

- On our site.

- Through your communications with Pebbles and Tales, by email or other electronic messaging service.

- When you sign up to receive our newsletters.

All personal data will be kept only for the legally required period, respecting its conservation and the guarantees of secrecy and confidentiality recommended by the RGPD (General Data Protection Regulation).

1. Who is responsible for the processing of your personal data?

1.1 The person responsible for the processing of personal data of users who use and consult the Buypoppersnet.com website is PEBBELS AND TALES LDA, a public limited company with Tax Identification Number (NIPC) 516651811 and registered office at Rua Encosta de Gaião, Lote 13B, 4705-828 Braga-Portugal (hereinafter Pebbels and Tales), which is engaged in the marketing of goods and services to consumers over 18 years of age. You can contact Pebbels and Tales by sending a communication to the following address: PEBBLES EMAIL

2. What data is collected from you?

2.1 Depending on the nature and purpose of your interaction with Pebbles and Tales, we may collect the following data:

  • E-mail address: you will need to provide this if you wish to create a user account, communicate with us through contact forms and/or receive our newsletters.

  • Identifying information: such as name, password, date of birth, and phone number may be requested on contact or account registration forms and used to process orders.

  • Customer history: such as purchases made, order status, abandoned carts, complaints, refunds, vouchers or coupons granted, messages exchanged.

  • Navigation data - relating to how you use the Site, including: IP address, browser used, duration of navigation, search history, operating system used, language and pages visited.

  • Data about visits to the Site - including cookies, traffic data, log files and data or media used by you when accessing our Site.

  • Order processing data - such as address, tax identification number and bank information necessary for order processing, payment and/or billing.

3. What is your data used for?

Depending on the nature and purpose of your interaction with Pebbles and Tales, your data is collected for the following purposes:

3.1 Website shopping and browsing: When you visit our website, the computer systems intended for its operation obtain some data (e.g. IP addresses, domain names, URLs) whose transmission is implicit and necessary for the operation of the Internet. Sevu Business uses this data for the sole purpose of facilitating user navigation and obtaining anonymous statistical information on the use of the web pages and to enable us to monitor the correct functioning of the website or to ascertain responsibility in the event of computer crimes. The data you make available to us will be used to process your orders and related activities (shipment of goods, invoicing, payment management, etc.).

3.2 Customer contact and management: We make available to you a service to assist you (via chat, phone, email) in all your needs related to the purchase of our products or the use of our services. In some cases, we may ask you for your personal data when necessary to respond to your requests to our Customer Service.

3.3 Sending newsletters: A newsletter is a communication with promotional and advertising content about products or services, which is sent to all interested parties who request a subscription. 

3.4 Profiling: We will use the data you provide to benefit from individual services (e.g., data provided for purchases or membership in a loyalty program) for so-called "profiling," or the analysis of the social composition of consumers based on their age, gender, country of origin, occupation, consumption habits, etc. Profiling consists of processing the data you provide us with to create groups of consumers divided into market segments according to a minimum set of elements (e.g. gender, country of origin), until we arrive at profiles. 

más evolucionados basados en sus preferencias, comportamiento en línea y compras anteriores. Esta actividad tiene un doble objetivo: permitirnos desarrollar productos y servicios con características acordes a las preferencias de nuestros consumidores y permitirnos enviar mensajes publicitarios lo más cercanos posible a sus gustos e intereses.

To better understand your tastes and interests in our products and communications, we may also use automatic systems that in no case have legal or other effects on you.

3.5 Gifts: The data of the recipients of gifts (i.e. the person who will receive them as a gift) are necessary to ensure their use and will be treated with the utmost confidentiality. 

Refusal to provide certain information may result in the unavailability of certain services.

4. How long is the data stored?

4.1 We will retain your data only for as long as necessary for the purposes for which it was collected. This storage period varies depending on the data in question, as it may be affected by the nature and purpose of the collection. In addition, some legal obligations stipulate a specific storage period.

4.2 If you register as a customer on our website, your personal data will be retained as long as you do not request cancellation of your registration, so we understand that you are still interested in keeping your account, regardless of the fact that your activity as a customer may be interrupted for a period of time. If you do not register as a customer, but make an online purchase, your data will be stored until it is confirmed that the order has been delivered without incident and that there are no complaints.

5. Do we share your data with third parties?

5.1 To comply with the measures present in the Privacy Policy, in order to process and ship orders, we need to share your data with Pebbels and Tales partners, always keeping in mind to share only the data that is strictly necessary. Therefore, we may need to share your data with:

  • Online payment processing entities.

  • Service providers and partners related to logistics, transportation and delivery and their associated outlets.

  • Service providers and partners related to marketing and advertising.

  • Service providers related to customer service.

  • Technology and analytical service providers.

  • Financial institutions.

5.2 Although the transmission of data over the Internet or the Site cannot guarantee full security against intrusion, Pebbles and Tales and its service providers and business partners make every effort to implement and maintain physical, electronic and procedural security measures to protect your personal data in accordance with applicable data protection requirements. Among others, they implement the following measures:

  • Restricted access to your personal data and only within the scope of the communicated purposes.

  • Protection of computer systems by means of firewalls to prevent unauthorized access to your personal data.

  • Permanent control of access to computer systems to prevent, detect and avoid misuse of your personal data.

5.3 You must keep your access data confidential from other persons. For your security, we ask you not to share this data with anyone. The security of confidential information also depends on you. 

5.4 Upon request and in circumstances permitted by law, data may be disclosed by Pebbles and Tales to Public Safety Authorities and other law enforcement agencies.

6. What are your rights when you give us your data?

6.1 In accordance with the provisions of the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the Data Protection Act, you have the following rights:

  • Right of access: you have the right to obtain confirmation as to whether or not your personal data is being processed. If confirmed, you may obtain a copy of such data and be informed about: the origin of the data; the categories of personal data processed; the recipients of the data; the purposes of the processing; the existence of an automated decision-making process, including profiling; the period of data retention; the rights under the Regulation.  In these cases, Pebbles and Tales will provide you with a copy of the personal data processed. In addition, when requested electronically, the information will be provided to you in electronic format.

  • Right of rectification: You have the right to request the rectification of your personal data when it is incorrect or incomplete. If you are registered on our Platform, it will be easier for you to correct them directly in your profile section. Otherwise, you can always notify us of any updates at geral@buypoppersnet.com

  • Right to erasure: You have the right to request the erasure of personal data concerning you if it is not necessary for the purposes for which it was collected or processed; where you decide to withdraw consent and the processing is not based on other lawful grounds; where you object to the processing and no other legitimate grounds for the processing prevail; where it is unlawfully processed.

  • Right to limit processing: You have the right to limit the use of your personal data, at any time, such as: the management of permissions for advertising campaigns, newsletters and other individualized communications, including profiling, in order to optimize the browsing experience, as well as the processing of data by third party entities, partners of Pebbles and Tales, in the execution of any of the functions made available at the request of the customer. 

  • Right to portability: You have the right to receive a collection of your personal data in a structured, commonly used and readable format, and you may request the transfer of such personal data to a third party. The personal data set is data that has been provided to us by you, with your consent or for the performance of the Contract. If you want the portability of personal data to third parties, you must ensure the feasibility of this transfer. We are not responsible for the security of personal data or its processing once received by a third party. We may not provide some personal data if its disclosure interferes with the rights of third parties (for example, where disclosure of personal data in our custody may reveal information of another person, sale or intellectual property).

  • Right to object: You have the right to object at any time to the processing of your personal data based on a legitimate interest of ours or a third party, including profiling, promotions and special offers. Once your statements of consent have been completely withdrawn, you will no longer be contacted and will no longer receive communications for the purposes described in this Privacy Policy.

  • Right to automated decisions: You have the right to request a review of decisions made solely on the basis of automated processing of personal data that affect your interests, including decisions to define your personal, professional, consumer and credit profile, or aspects of your personality. By adjusting the settings of your own browser or browser you can prevent it from accepting new cookies, be notified when you receive a new cookie, or disable cookies altogether.